Frequently Asked Questions - New Customers
How can I create a user account?
How can I create a corporate account (only companies)?
Can I test the service of Bella&Bona?
How can I book or start a trial month?
Frequently Asked Questions - Existing Customers
What can I do if an ingredient is missing or is wrong?
My order is late what can I do?
My lunch is missing, what can I do?
Can I cancel my order?
What can I do if I have a technical problem?
Can I combine my Wallet with other payment options?
I have money left in your Wallet, but not enough to order a dish, what can I do?
I can't add my credit card, what can I do?
I have another technical problem with my payment option, what can I do?
How can I change my payment option?
I have an issue with the app
How can I reset my password?
When should I return the packaging?
Where should I return it?
I have lost my Vytal bowl, what can I do?
What happen if I lose it / don’t return it?
What Is My Wallet?
